Custom Software, Private Cloud & AI Built to Last a Decade or More
Since 2012 we've built mission-critical software for Ontario businesses. We run it on infrastructure we own, and we make it smarter with AI — all from one accountable Ontario team.
One Team That Owns the Outcome From Code to Cable
Custom Enterprise Software
Mission-critical web & mobile applications, ERPs, workflow systems, integrations, and project rescue — engineered to run reliably for 10–13+ years.
Private Cloud & Datacenter
Dedicated servers, virtualization, and colocation at our Toronto facility (151 Front St W) on our own network (AS4508) — fully managed by the engineers who wrote your code.
AI Solutions
LLM-powered features, AI agents, document understanding, and workflow automation — built into your software using leading AI platforms, with the engineering discipline to make them actually work in production.
No finger-pointing between "the developer," "the hosting provider," or "the AI vendor."
One experienced Ontario team is accountable for everything — from your first line of code to the last mile of connectivity.
Solutions for Every Stage of Your Software Journey
From Consulting to Full Project Builds
We tailor solutions to your exact needs — whether you're just exploring an idea, need a complete system built from scratch, or want ongoing enhancements.
Architecture & Project Rescue
Need expert guidance? Our architecture reviews, fractional CTO engagements, and proven project-rescue expertise get stalled or failing projects back on track — fast.
Long-Term Maintenance & Partnership
Launch is just the beginning. We provide ongoing support, updates, and 24×7 care so your software stays reliable for 10+ years.
Your custom software partner — end-to-end, from first conversation to decade-long success.
What We Build
Enterprise Systems & ERPs
Custom portals, CRM, workflow platforms
Web & Mobile Apps
.NET, Vue, React, modern stacks
Automation & Integration
Connect accounting, payroll, field systems
AI-Powered Features
RAG, agents, document AI, embedded LLMs — integrated into your software using leading AI platforms
Private Cloud Hosting
Dedicated servers, VMs, and colocation at 151 Front St W, Toronto
Legacy Modernization & Rescue
Migrate old systems safely; we fix "unfixable" projects
Serving Manufacturing • Energy • Transportation • Healthcare • Financial Services
Systems built in 2012 still running perfectly in 2025
Sharp Bus Lines • Minotaur Stormwater • VIP Energy • Ward & Uptigrove • 40+ more
Our Values — The 5 C's
Courage
tough projects
Confidence
13+ years proven
Conviction
we finish strong
Curiosity
always improving
Consideration
your success = ours
Client Testimonials
Long-Term Reliability
"Jack and his team build software that lasts. Our energy portal served our business needs… for over 10 years with very minimal maintenance. Our recent upgrade was affordable!"
"After helping us complete process documentation… our custom ERP has been operating without failure for 8 years."
Business Transformation
"During the summer of 2012… our custom software's extremely high reliability has created efficiencies and enabled significant business expansion."
"Jim, Jack, and their colleagues created a Veterinary Comparison app… now two of our major client groups are receiving the value of specialized benchmarking information."
Thought Leadership
"Rick Baker's presentation… enlightened us on current Information System trends… specifically cybersecurity risks and coping with AI."
"Rick presented 'Riding the Eye of the Tech Hurricane'… provided brief introductions to several technology advancements…"
Serving Businesses Across Ontario
Waterloo • Kitchener • Cambridge • Guelph • Elmira • London • Brantford • Hamilton • Mississauga • Toronto • and everywhere in between
No salespeople. Just the founders.
Jack Baker, M.E.Sc., P.Eng.
CEO & Lead Architect
Bringing technology strengths, to improve business.
Sees the optimal path before most spot the problem. Architects mission-critical systems that are still running perfectly 13+ years later — quietly turning complex requirements into rock-solid, decade-plus reality.
jack@waterloointuition.com 226-476-1616 x221
Rick Baker, ICD.D, P.Eng.
Advisor & Business Strategy
Bringing business strengths, to improve business.
Guides growing enterprises through risk and opportunity. Turns strategy into execution and people + technology + infrastructure into lasting competitive advantage. Former utility exec, serial founder, board director — and still answers his own phone.
rick@waterloointuition.com 226-476-1616 x223
Custom enterprise software development, private cloud hosting, dedicated servers, colocation, and AI-integrated business solutions serving Waterloo, Kitchener, Cambridge, Guelph, London, Toronto, Hamilton, Brantford, Elmira, and all of Ontario. AS4508 at 151 Front Street West, Toronto.